Have Basil O’Hagan apply the knowledge he shares in his neighbourhood marketing and customer service books directly to your company. See his expertise applied in the most relevant way possible – making your business more profitable!
“Basil is an industry icon… a marketing guru with a proven track record in retail… I have personally watched him transform brand after brand, from ordinary to extraordinary, and create marketing campaigns that have left a legacy.”
Wendy Alberts, CEO – Restaurant Association of South Africa
Neighbourhood Marketing Toolkits
We can customise our neighbourhood marketing toolkit for our clients, from simply changing logos to a fully customised toolkit for your company
We saw significant improvement in performance when we introduced Basil O’Hagan to our network throughout the country.” Chris Russel, Operations Manager – Jack’s Paint
We worked with the Mica Marketing Division at Head Office to produce the Mica Neighbourhood Marketing Toolkit
Basil worked with our Head Office team as well as our Franchisees to develop our Neighbourhood Marketing Toolkit for our coffee shops. There was renewed enthusiasm throughout the group, and an immediate increase in sales.”
Adriaan de Bruyn, CEO – The Daily Coffee Cafe
Basil goes the extra mile for us, and had built up a report with many of our stores. Our store network has asked him to come back and impart his skills again and again.”
Graeme Saunders, Training and Communications Manager – PostNet
Superstar Customer Service Handbook
We can customise our Superstar Customer Service handbook for our clients, from simply changing logos to a fully customised toolkit for your company. This is a basic entry level, customer service handbook for frontline staff.