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Books

There is gold in your backyard

Launch Offer!

R 110

INCLUDING VAT
EXCLUDING DELIVERY

Make sales! Build loyalty! Boost your career!

200 Customer service tips
Easy-to-follow practical guide
Customer service must-do’s for building better customer loyalty
Visual reference for easy understanding
 


BUY YOUR COPY NOW!PREVIEW CONTENTS

Launch Offer!

R 179

INCLUDING VAT 
EXCLUDING DELIVERY

Attract Customers! Make Sales! Boost Profits! In your own backyard …

179 Awesome Neighbourhood Marketing Promotions!
42 Proven Neighbourhood Advertising Tactics!
57 Ways to Market for Next to Nothing!
62 Customer Service Wows!
40 Sharp Social Media Tips!
… and many more tips!

BUY YOUR COPY NOW!PREVIEW CONTENTS
Superstar Customer Service 

“We saw significant improvement in performance when we introduced Basil O’Hagan to our dealer network throughout the country, through his workshops on Neighbourhood Marketing and Customer Service.”

Chris Russell, Operations Director

Jack’s Paint

415 Action-Packed Neighbourhood Marketing Tips

“Basil has made me realise I need to market my business in my community! His knowledge of retail and contacts has made it easier for me to ‘Get my A in G’ and just DO it!”

Sharon Tattersall, Owner

Supa Quick Gallo Manor

World Class Customer Service for South Africa

“Thank goodness Basil has taken the time to write this book. It consolidates the decades
of Customer Service experience this icon of retail and marketing has gained.”

Chris Wheeler, CEO

PostNet SA

Best of Both!

Special Combo Offer

R340.00

INCLUDING VAT
EXCLUDING DELIVERY

Save R48!

• 415 Action-Packed Neighbourhood Marketing Tips
• World Class Customer Service For South Africa
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