Keynote presentations, seminars and workshops
Topics include: World Class Customer Service for South Africa | Superstar Service for Customer facing staff Neighbourhood Marketing – There’s Gold in your Backyard
Tailor-made Superstar Service and Neighbourhood Marketing tips and custom-made solutions applied in all classroom sessions.
Basil O’Hagan Author
Get Basil’s insight on boosting your customer’s experience and providing a quality to your business that will set you apart from your competitors.
415 Action-Packed Neighbourhood Marketing Tips
- Devise neighbourhood marketing promotions that work
- Advertise and drive sales
- Market for next to nothing
- Wow your customers with amazing service
- Market your business on social media
World Class Customer Service For South Africa
- Lead, train and build a customer-service culture
- Use atmosphere to attract customers
- Put customer-service into practice
- Manage feedback
- Create loyal customers
About Basil O’Hagan
With more than three decades of marketing experience, Basil O’Hagan is one of South Africa’s leading marketing authorities. He has worked in the corporate sector, as an entrepreneur and as CEO of a listed company.
Watch Basil’s Interview on BusinessDay’s The Big Small Business Show where he discusses the “10 Minute Market” and gives advice on how to promote your business to your direct target market. Basil is also a contributing editor to the Entrepreneur and Your Business magazines.