Neighbourhood Marketing / Local Store Marketing
There is Gold in your Back Yard. Make your neighbour’s customers. As retailers and small businesses, we need to focus our marketing efforts on the homes and businesses within our community.
World Class Customer Service Tips
We can make the leap from average customer service, to ‘world class’ customer service, then deliver that in the most exceptional way possible. Our ultimate goal is brand loyalty through exceptional customer service.
Special Combo Offer
Buy both books for R340.00
INCLUDING VAT and DELIVERY (within South Africa)
Take control of your marketing and client service and build client loyalty.
• 415 Action-Packed Neighbourhood Marketing Tips
• World Class Customer Service For South Africa
LEARN ONLINE FROM THE COMFORT OF YOUR COUCH
eLearning – We’ve made our titles available as online courses
Choose your course. Pay safely with your card and enjoy the content immediatly in the comfort of your own home or business.
No need to wait for your delivery. As long as you have an internet connection you can enjoy our titles and complete tasks to ensure you or your team understand and use these titles effectly.
Customised programs tailored for your brand
Talk to us to about customizing on of our programs to better suit your brand and industry
Have Basil O’Hagan talk at your next event!
Basil O’Hagan, author of World Class Customer Service for South Africa, 415 Action-Packed Neighbourhood Marketing Tips and Superstar Customer Service, is available for keynote presentations, seminars and workshops on:
Testimonials
Don’t take our word for it – here’s what our clients say:
“These simple, actionable tips provide a powerful edge for all business owners serious about making money.”
Nadine Todd
Editor, Entrepreneur Magazine
“Customer Service is the lifeblood of a successful business. Well done, Basil, for sharing your experience in this critical discipline.”
Kevin Hedderwick
Past CEO, Famous Brands
Get in Touch
Contact Basil O’Hagan directly and get your team building reliable and
responsive customer experiences