Lonehill, Johannesburg
083 412 4459
hello@bohmarketing.co.za

World Class Neighbourhood Marketing / Local Store Marketing Tips and Customer Service Tips

There is gold in your backyard

Neighbourhood Marketing / Local Store Marketing

There is Gold in your Back Yard. Make your neighbour’s customers. As retailers and small businesses, we need to focus our marketing efforts on the homes and businesses within our community.

World Class Customer Service Tips

We can make the leap from average customer service, to ‘world class’ customer service, then deliver that in the most exceptional way possible. Our ultimate goal is brand loyalty through exceptional customer service.

Launch Offer!

Entry level handbook on customer service for front line staff for any retail outlet

R110

INCLUDING VAT 
EXCLUDING DELIVERY

73 pages

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A must read for all South African retailers & small businesses!

R179

INCLUDING VAT  
EXCLUDING DELIVERY

267 pages

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 175 Awesome Customer
Service Tips

R179

INCLUDING VAT
EXCLUDING DELIVERY

260 pages

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Special Combo Offer

Buy both books for R388.00

INCLUDING VAT
EXCLUDING DELIVERY

Take control of your marketing and client service and build client loyalty. 

• 415 Action-Packed Neighbourhood Marketing Tips
• World Class Customer Service For South Africa

Take advantage of this amazing offer now
LEARN ONLINE FROM THE COMFORT OF YOUR COUCH

eLearning – We’ve made our titles available as online courses

Choose your course. Pay safely with your card and enjoy the content immediatly in the comfort of your own home or business.

No need to wait for your delivery. As long as you have an internet connection you can enjoy our titles and complete tasks to ensure you or your team understand and use these titles effectly. 

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Customised programs tailored for your brand

Talk to us to about customizing on of our programs to better suit your brand and industry

Have Basil O’Hagan talk at your next event!

Basil O’Hagan, author of World Class Customer Service for South Africa, 415 Action-Packed Neighbourhood Marketing Tips and Superstar Customer Service, is available for keynote presentations, seminars and workshops on:

Testimonials

Don’t take our word for it – here’s what our clients say:

“These simple, actionable tips provide a powerful edge for all business owners serious about making money.”

Nadine Todd

Editor, Entrepreneur Magazine

“Customer Service is the lifeblood of a successful business. Well done, Basil, for sharing your experience in this critical discipline.”

Kevin Hedderwick

Past CEO, Famous Brands

Get in Touch

Contact Basil O’Hagan directly and get your team building reliable and
responsive customer experiences

083 412 4459  | 011 467 2358

hello@bohmarketing.co.za
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